The Platform
Zenstack combines contextual AI reasoning, format-agnostic document intelligence, and deep enterprise integration into a single platform — configured in natural language, deployed on your infrastructure, and operating at machine speed.
Overview
Every capability runs on shared infrastructure — each reinforcing the others. The more you automate, the more value compounds.
Intelligent Process Automation
Zenstack agents don't execute individual steps — they own entire processes from trigger to resolution. They read documents, make context-aware decisions, orchestrate actions across systems, and escalate only when human expertise is genuinely needed.
Agent Lifecycle
Agents apply business rules, historical patterns, and real-time data to make judgment calls throughout a workflow. They flag an invoice 15% above the PO threshold, recognize a rush order needing expedited routing, or identify a duplicate submission.
A single trigger initiates a chain of actions across multiple systems. When an invoice arrives, an agent extracts data, matches against the PO, validates pricing, routes for approval, updates accounting, and notifies the supplier.
Configure review checkpoints, approval gates, and escalation triggers at any workflow point. Human experts receive full context — the document, the agent's analysis, and a recommended action.
When agents encounter something outside normal parameters, they assemble the relevant context — the document, the discrepancy, related records — and escalate with a recommended resolution.
Agents learn from corrections and feedback. When a human overrides a decision or corrects an extraction, the system incorporates that input to improve future accuracy.
Document Intelligence
Zenstack agents read and understand documents the way a human does — interpreting structure, context, and meaning — but process thousands per hour with zero fatigue and zero variation in quality.
Input Documents
Structured Output
PDFs, scanned images, emails, photos, handwritten forms — all processed with equal accuracy. No pre-processing, no format-specific configuration.
No manual template creation, no training periods, no maintenance when formats change. A new supplier sends invoices in an unseen layout — the agent processes it on first encounter.
Agents distinguish headers from line items, billing from shipping addresses, primary from reference data. They resolve ambiguity using document context.
Handle documents across languages with consistent accuracy. Critical for organizations with global supply chains and international operations.
Every extraction includes a confidence score. High-confidence results flow through automatically. Low-certainty extractions are flagged for human review.
Configuration & Deployment
Business users configure what agents do using natural language — describing the process as they would to a new team member. No coding, no workflow diagrams, no IT dependency. From description to production in days.
“When a purchase order arrives by email, extract the order details, verify the customer's credit status in SAP, check inventory availability, create a sales order, and send an acknowledgment to the customer. If inventory is insufficient, notify the planning team and hold the order.”
Generated Workflow
Process descriptions become working automation directly. No translation into technical syntax, no workflow builder drag-and-drop, no code.
Agents activate on emails, file uploads, system events, schedules, or conversational requests. One agent can respond to multiple trigger types.
Validation logic, approval thresholds, routing criteria, and escalation paths — all configurable in natural language. Rules update instantly without redeployment.
Test agent configurations in isolated environments before going live. Run scenarios against real document samples and verify behavior before production.
Full version history for every agent configuration. Roll back to any previous version instantly. Complete audit trail of all changes.
AI Assistant
Beyond background automation, Zenstack provides an interactive AI assistant that employees use through natural conversation — triggering agents, searching enterprise knowledge, and getting answers grounded in your company data.
What's the delivery status for order SO-45892 and when was the last invoice sent?
Order SO-45892 shipped via DHL on March 12, tracking #4892-XR. Current status: In transit, estimated delivery March 15. Last invoice (#INV-2024-3847) was sent on March 10 for €12,450.00 — payment pending.
Process this invoice.
Invoice processed. Vendor: Müller GmbH. Amount: €8,200.00. Matched to PO-6723 (3-way match passed). Routed to Finance for approval (amount exceeds auto-approve threshold of €5,000).
What's our return policy for damaged goods from international shipments?
Per the International Shipping & Returns Policy (v3.2): damaged goods must be reported within 14 business days. Claims require photos and the original packing slip. Replacement or credit issued within 5 business days of approval.
Integrations
Agents connect directly to your enterprise systems — reading data, executing transactions, and orchestrating workflows. No middleware. No custom integration projects.
Deployment & Security
Every component — processing, storage, and AI inference — runs inside your security boundary. No data leaves your environment. No external AI calls. Complete sovereignty over your data, your models, and your operations.
Zenstack handles the full deployment lifecycle. We provision the platform within your environment, configure use cases to your operational requirements, manage LLM infrastructure, and provide ongoing support.
Best for: Organizations that want to move fast without dedicating internal platform resources.
Your organization receives the Zenstack platform with initial deployment and onboarding support. From there, you manage configuration, agent design, and LLM integration — including the option to bring existing API keys and model preferences.
Best for: Organizations with established platform teams that want full operational control.
Both models maintain identical security, compliance, and data sovereignty guarantees.
Architecture supports major regulatory frameworks
Schedule a technical walkthrough with our team. We'll show you how Zenstack maps to your specific processes and systems.